Contact Us

Telephone Helpline

Phone our confidential help line for one to one advice and support or to arrange to come in and see one of our workers.

0845 120 3745

The help line is available at the following times:

  • Monday to Thursday 9am – 5pm
  • Fridays 9am - 4.30pm

Any calls left after office hours will be answered within 24 hours (or first thing Monday morning for weekend calls).
If you live in the Sandwell & Dudley area you can also contact our West Bromwich Office on 0121 580 4338.



In Writing

Our office addresses are as follows:
   
Birmingham Office Sandwell Office
   
2nd Floor 2nd Floor
Ruskin Chambers West House
191 Corporation Street Lombard Street West
Birmingham West Bromwich
B4 6RP B70 8EG



Online email form

You can use the email form below either to inform us, leave an opinion or viewpoint; or to ask us a specific question - in this case you will need to leave contact details.

It is essential that you provide us with the following details to help us give you the best possible support:
   
Your Postcode:*
   
Your message:*
   
   
Whilst the following information is not essential, it will aid us greatly if you provide it:
   
Your Name:
   
Your Age:
   
Your Ethnicity:
   
  How would you like to be contacted by us?
  Email | Phone | Post
   
  Relevant reply details (eg. email address)*
 
   
If there is any extra information that you would like to receive (by post or email etc), then please make it known here and we will send you appropriate documents (eg. leaflets).
   
Information Topic: